Product, brand & plan
AI & automation
Data & content
Supporting services
Articles on AI, applications, automation, data and SEO - no fluff.
Design & UX
Discover 7 graphic design principles that help build readable hierarchy, consistent layout, and materials tailored to the audience.
Published 2017-03-16
Branding brings together positioning, language, identity and customer experience. See what it consists of and how to assess whether it works.
Published 2016-10-20
SEO & content
How do you open an article so that it answers the reader's intent quickly? Discover 11 introduction types, examples and a pre-publication checklist.
Published 2016-05-24
Discover 10 UI/UX design principles: from hierarchy and navigation to accessibility, speed, and user control in websites and apps.
Published 2016-05-04
Website content explains your offer, builds trust and helps clients decide before they get in touch. Three practical reasons to treat it strategically.
Published 2016-04-29
Applications
How to improve website usability: simplify tasks, remove barriers to action, and measure whether users genuinely reach their goal.
Published 2016-04-14
How to plan a website: goals, scope, content, roles, technology, budget and acceptance criteria. A practical plan before designing screens.
Published 2016-03-29
E-commerce
Five decisions to make before building an online store: from offer and product pages to purchase, operations, and customer support.
Published 2015-08-26
Content marketing helps answer customer questions before a sales conversation. See when it makes sense and how to build it without empty texts.
Published 2015-08-16
Discover five content creation principles: from reader intent and original contribution to freshness, structure, and purposeful linking.
Published 2015-07-09
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